FAQ

Questions and answers

The things people ask most often. If yours is not here, just ask.

Bursts, blockages and boiler failures, answered around the clock.

Installs, repairs and annual servicing, certified and logged.

Full installations from first fix to sealant, coordinated with your fitter or ours.

Found properly, fixed once, with the cause explained in plain words.

Not when we do the repair. If you decline the quote, a fixed call-out covers the visit and you know it up front.

Emergencies usually inside an hour, day or night. Routine work is booked within the week.

Yes, registered and carrying ID, and the registration number is on every certificate.

It is guaranteed for twelve months. Call and we return without a fresh charge.

Bring us any written quote; we will tell you honestly whether it is fair, even when the answer costs us the job.

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